Tesco Customer Services And Meeting The Needs And...

In this assignment I am going to produce report which identifying the expectation of client for my chosen organisation which Tesco and I will link the expectation of client to the organisation and the method they use to provide the Services and meeting the needs and expectation of the customers. How the organisation provides customer services. Tesco is worldwide organisation which is well known in providing services to their customers, the organisation is been operating since the early 1924 providing services to consumers. Tesco provide their services to its customers, there are many type of services that Tesco provides to its customers which are fast services it s called the 24 hours services which is aimed at customers who don t have enough time to shop around as they work at night and sleep throughout the day so their time is limited so this a huge services that Tesco are providing to its customers. â€Å"Three million Britons are working night shifts – and endangering their health† The Newspaper Independent has published an article which confirming that 3 million employees in the United Kingdom are working night time. The 24/7 hours services that Tesco provides is a great innovation that they introduce which is also beneficial for the customers who are working night as they don t have time to go for grocery shopping so Tesco has introduced a services which is called the 247 services for its customers this shows how Tesco are thinking ahead from their competitors andShow MoreRelatedTesco - Customer Service Essay1619 Words   |  7 PagesTesco Ââ€" Customer service Customer service is the most important aspect of any business. Without an adequate relationship with its consumer base, a company is at an enormous disadvantage. Todays world competition is very strong in every kind of businesses. Every organisations must provide high quality products or services in order to survive, however their competitors also providing the same or comparable products or services. An important way to an organisation to get an edge over its competitorsRead More Tescos Customer Service Essay1603 Words   |  7 PagesTescos Customer Service Customer service is the most important aspect of any business. Without an adequate relationship with its consumer base, a company is at an enormous disadvantage. Today’s world competition is very strong in every kind of businesses. Every organisations must provide high quality products or services in order to survive, however their competitors also providing the same or comparable products or services. An important way to an organisation to get an edge over its competitorsRead MoreThe Stakeholders Of The Business1367 Words   |  6 Pages(individuals and groups) who have an interest in and influence on the business and the way it operates. Customers Interests and expectations of Tesco Customers want to have a good shopping trip experience when they visit Tesco. They also want to operate fairly and honestly within Tesco stores. Tesco aims to provide a good choice of products, including sustainable, healthy and affordable options. Customers want to be welcomed into Tesco’s and they want the best quality things for the best prices. The mostRead MoreThe Macro And Micro And Macro Factors Influence Marketing Decision Process Of Tesco1101 Words   |  5 Pages Tesco carries out an environmental scanning process frequently to figure out all those business concerns and address them in order to remain competitive, and market force. Tesco has carried out an environmental scanning process for the business plan without doing such delineated process of scanning the environment, they would not be here today not being a multinational store. 1.1. Show the macro and micro and macro factors influence marketing decision process of Tesco. Macro environmentsRead MoreSample Management Principles And Practice1478 Words   |  6 Pageswithin a Business Stakeholders Expectations on Tesco Breaches within Tesco Conclusion Bibliography References Report Briefing Report will set out to identify an organisation (Tesco) major stakeholders, including customer segments, and detail the social responsibilities and obligations of the organisation to these stakeholder groups. Stakeholder Preface Stakeholders are individuals or groups of people who have a very large influence and an expectation over a business, they canRead MoreCustomer1411 Words   |  6 Pagesa successful company should focus on its products and profits. But now, marketers tend to regard satisfying customer needs as one of the key elements of achieving success under contemporary marketing environment where is filled with fierce competition. This indicates that many firms nowadays always attempt to identify customer needs and concentrate its production and strategies on customer demand in order to survive in the market. This essay will firstly clarify the reasons behind the trend, whichRead Morebusne1365 Words   |  6 PagesDue 7/02/2014 Aim The aim of this report is to analysis a case study about an organization called Tesco. In this analysis, I will discuss the purpose of the key business function in the organization. Furthermore, I will analyze the power-grid interest of Tesco’s stakeholder. In addition, I will analyze the key issue in the managing stakeholder. Finally, I will show a SWOT analysis of Tesco. Introduction The business industry is getting wider and competitive. According to HannaganRead MoreOperations Management in Tesco1597 Words   |  7 Pagesoperations in the production of goods and/or services. It includes the responsibility of ensuring that business operations are efficient by using as few resources as needed, and effective in terms of meeting customer requirements. It is concerned with managing the process that converts inputs in the forms of materials, labour, and energy into outputs in the form of goods and/or services. ‘Operations management is about how organizations produce goods and services. Everything you wear, eat, sit on, useRead MoreFunctions Of Operations Management At Tesco Plc3232 Words   |  13 Pagesof the resources at its disposal and by ensuing that its customers receive goods or services with highest level of values. Operations management functions as a strategic link between consumers and the senior management team with a view to meet consumers’ requirements in a way that they are fully satisfied. Framing of this paper This paper will evaluate functions of operations management in comparison to the business case of Tesco Plc. Tesco has been adopting best practices of operations managementRead MoreA Formal Report About the Marketing Activities at Tesco:2770 Words   |  12 PagesA formal report about the marketing activities at Tesco: Introduction: Tesco was founded in 1919 and launched its first store in Edgware, London, UK in 1929, however, over the decades it has evolved to become the market leader within the UK food retail segment. Tesco is among the largest food retailers in the world with revenue in excess of  £54 billion in 2010 and employing over 470,000 people . They operate approximately 4,331 stores in 14 countries around the world. The company operates primarily